OUR TOPICS AND TITLES

Below are lists of topics often selected by the clients in the groups below…

Business and Organizational Development

5 R's - Resilience, Retention, Referrals, Repeat Business and Being Remembered
All for One…One for All: Tips on Creating A Positive, Collaborative Workplace
Art of Delegation: How to Delegate Responsibility with Respect
Basics of Networking
Building and Growing Your Business…With Superior Customer Service
Communication Toolbox: Strategies for Communicating Effectively, Assertively and Clearly
Conducting Effective Performance Evaluations and Conducting Meetings
Customer Service Excellence and the Communication Skills That Make Them Happen
Get Your Business Booming
Keeping Good Employees
Keys to Productive Relationships: How to Deal with Approach Challenging People
Good Business Etiquette and Staying Motivated
Hometown Advantage - How to Keep Your Local Business …Local and Loyal
How to Transform and Shape Your Workplace Culture into Something Better
Winning Hearts and Minds through Transformative Leadership
It’s A Pleasure to Meet You: Tips on Networking
Making the Connection: Ensuring Winning Customer Relationships
Making the Connection: Networking for Success
Marketing Strategies for Success
Selling More …For Greater Success
Ten Business Icebergs…That Can Sink Your Business
Tough-Minded Profit Building Techniques
Winning Hearts and Minds: The Keys to Improving Employee Engagement
Working Together to Approach Conflict and Difficult Situations Positively
ABCs and Adjusting / Adapting Your Leadership Style
Assertiveness Not Aggressiveness (Leaders Version)
Attitude of Abundancy: Nurturing Abundancy in Challenging Workplace Environments
Building the Winning Team: A Guide to Hiring, Training and Keeping Good Employees
Customer Service Excellence and Dealing with Difficult People
Effective Leadership…and Championing Change
Examining Ethics: An Honest Look at Ethics and Ethical Behavior
Gossip Is Killing Business
Grooming and Growing Great Business Relationships
How Make Things RIGHT, When Things Go WRONG
How to Organize and Conduct Fantastic Meetings
How to Provide Business Building, World Class Customer Service
Imagination Camp: Utilizing the Power of “Crowdthinking”
Leader as a Coach: Coaching Skills that Make All the Difference
Nine Essential and Sensational Selling Skills
On Your Own: How to Stay Positive Motivated and Productive
One-Minute Message: How to Introduce Your Business Clearly, Powerfully and Persuasively
Optimum Imagination: Innovative Success Strategies for Survival Minded Businesspeople
Power of One Customer: How Sensational Service Can Generate More Business
Privilege of Leadership: How to Inspire the Best in Others
Small Business “Report Card”
Small Business Boot Camp: Tough minded Profit Building Techniques
Stress in The Workplace and How to Handle It
WIN Them With WOW: Exploring Customer Service Excellence
Winning Their Hearts and Minds: The Keys to Improving Employee Engagement
Workplace Personalities and How to Work with Them

Childcare

Another Bad Hair Day: How to Roll with Life's Ups and Downs and Come Out A Success
Guide to Ending Gossip and Restoring Morale
Ignite Your Passion with Purpose
Inspire Your Team to Incorporate Higher Standards into Their Practice
Motivation and Engagement Made Easy: How to Motivate Yourself and Your Team to Stay Positive
Owning Your Job and Embracing Change
Professionalism is Our Goal: Defining, Developing and Maintaining the Highest Standards
Respect Changes Everything
Respectful Communication: Strengthening Workplace Relationships
STOP That "Stinking Thinking" - Leadership Version
Supervisor's Guide to Addressing / Reducing Gossip
We Are ALL in This Together: Connecting Better and Better as a Team

Achieving Better Partnerships Through Better Communication
Art of Constructive Advice
Art of Delegation: Freeing the Supervisor to Lead
Building the Winning Team: A Guide to Hiring, Training and Keeping Good Employees (ECE's)
Choices for Success: Communicating, Collaborating, Contributing
Communicating Effectively with Parents and Fellow Staff
Create and Inspire Better Staff with Higher Standards
Creating A Place Where Your Team Will Love to Come to Work
Effective Stress Management and Championing Change
Empowered Entrepreneur: A Guide to Staying Confident, Focused and Determined to Succeed
Greater Employee Empowerment: Pathways to Ensuring Positive Attitudes and Sustainable Morale
Guide to Setting Boundaries
How Does Learning Happen - The Four Foundations
How to Deal Effectively, Productively and Positively with Change "Overload"
Ignite Your Passion with Purpose
Inspired Leadership: Motivating Your Team to Bring Their Best to Work
Laughing at Stress: Humour in Times of Change - Childcare Version
Leaders Guide to Ending Gossip
Leader's Toolbox to Applying the Four Guiding Foundations
Let's Communicate: Practical Communication Skills for Connecting with Others
Managing and Leading an Intergenerational Team
Motivating Yourself to Stay Positive, Focused and Productive
Motivating Your Team to Be Their Best
Parents, Partnering and Public Relations
Pathways to Excellence: How to Ensure High Standards in Your Program
Passionate, Positive and Uplifting
Power of Passion: How to Re-ignite Your Career with Purpose
Professionalism is Our Goal: Defining, Developing and Maintaining the Highest Standards
Quick, Easy and Effective Teambuilding Exercises for Staff Meetings
Respect and Belonging Changes Everything
Respectful Communication: We Are All in This Together
Self-Esteem and Assertiveness: What You Need to Know
Seven Things Every Educator Wants Their Supervisor to Know
Social Media in The Workplace
Stepping into Leadership: How to Lead with Confidence
Strengthening Our Relationships on A Foundation of Respect
A Supervisor’s Guide to Addressing / Reducing Gossip / Dealing with Difficult People
True Leadership for True Leaders
Twelve Common Monkeys of Life and Work and How to Get Them Off Your Back - ECE Version
Twenty Lessons for Inspired Supervisors
We're ALL in This Together: Connecting Better as A Team
What It Means to Be A Professional / Communicating w/ Families
What We Permit, We Promote: The Leadership "Boot" Camp
Workplace Personalities and How to Work with Them

Improving Relationships

Respectful Communication: Strengthening Workplace Relationships
Dealing with Difficult People: Seven Simple Steps to Success
A Guide to Having Difficult Conversations / Using Softer Language
How to Make Things Right, When Things Go Wrong
A Leader’s Guide to Ending Gossip in The Workplace

Interpersonal Communication

The Communication “Toolbox”: Strategies for Communicating Effectively, Assertively and Clearly
Ten Speaking Skills for Effective Presentations


Leadership and Supervisory Skills

The Art of Delegation: How to Delegate Responsibility with Respect
The Agile Leader: Seven Lessons to Becoming a More Complete Leader
Identifying, Refining and Adapting Your Leadership Style
Privilege of Leadership: How to Inspire the Best in Others
Winning Hearts and Minds through Transformative Leadership
Assertive Communication: Balancing Assertiveness with Respect
Leadership in Changing Times
Managing Effectively - Supervising 101
Managing and Leading an Inter-generational Team
Coaching, Mentoring and Helping Your Team Manage Stress
The Ten Winning Traits of Great Leaders
Meetings That Inspire; How to Create A Meeting with A Mission
Motivating Your Staff on A Budget
Twelve Monkeys of Life and Work…And How to Get Them Off Your Back - Leadership Version
Twenty Lessons for Inspired Supervisors
Y They Are Your Future: Understanding and Inspiring the Best in Millennials
“Miss-Demeanors”: Understanding, Addressing and Correcting Poor Workplace Attitudes
Aspirational Leadership: How Leaders Can Develop and Shape Attitudes and Aspirations
Inspired Leadership: Motivating Your Team to Bring Their Best to Work

Libraries

READ ME: How to Identify and Adjust Service Delivery to Customer Personality
Connecting to Communicate: Working Through Change
Dealing with Difficult People - Library Version
Laughing at Stress: Keeping It Light While Still Being a True Professional
The Real Customer Service Heroes
Workplace Personalities and How to Work with Them
Privilege of Leadership: How to Inspire the Best in Others
Twelve Common Monkeys of Life and Work and How to Get Them off Your Back
Greater Employee Engagement: Pathways to Ensuring Positive Attitudes and Sustainable Morale
Aspirational Leadership: How Leaders Can Develop and Shape Attitudes and Aspirations
Inspired Leadership: Motivating Your Team to Bring Their Best to Work
Respectful Communication: Strengthening Workplace Relationships
“Miss-Demeanors”: Understanding, Addressing and Correcting Poor Workplace Attitudes
Leading Effective Meetings
In the Business of Serving the Public (NEW)

Managing Change

Change Is Inevitable: How to Think and Work Your Way Through Change
Six F's of Moving Through Change with Success
A Manager's Guide to Managing and Mastering Change

Morale and Engagement

The Myth of Morale: The Real Motivators for Workplace Happiness
Inspiring Excellence and the “C” Factor (Addressing poor / unacceptable performance / attitudes)
Greater Employee Engagement: Pathways to Ensuring Positive Attitudes and Sustainable Morale
You Don't Need A Title to Be A Leader

Motivation and Positive Attitudes

STOP That Stinkin’ Thinkin
Another Bad Hair Day: How to Roll with Life’s Ups and Downs and Come out a Success
"...And Other Duties as Assigned"
Laughing at Stress: Humour in Times of Change
Twelve Common Monkeys of Life and Work and How to Get Them off Your Back
How to Motivate Yourself to Stay Positive, Focused and Energized
Supercharging Your Self-Esteem

Public Sector

Raising the Bar: A New Reality for Professionalism Under the Scrutiny of the Public
A Guide to Communicating Assertively with Respect
Customer Service Excellence and the Communication Skills That Make Them Happen
Art of Connecting: Interpersonal Skills That Make a Difference
Dealing Effectively with Difficult People in A Public Service Setting
Fully Exposed: Preventative Strategies When You Work Under the “Eye” Of the Public

Retirement / Long-Term Care

Art of The Performance Review
Art of Delegation: How to Delegate Responsibility with Respect
Leading Staff Meetings / How to Have an Effective One-on-One Meetings
Together …We’re Better
HEROS: Being a Workplace Uplifters
Respect …and Be Respected
Owning It…Making Your Job Something Better
Dealing with Difficult People: Seven Simple Steps
Fishing for Fun at Work…Going Beyond the FISH Philosophy
Making a Difference Everyday: How to Stoke Your Passion with Purpose
It’s All about People: Understanding People and How to Work with Them
Another Bad Hair Day: How to Roll with Life’s Ups and Downs and Come out a Success
STOP That Stinkin’ Thinkin
"...And Other Duties as Assigned"
Laughing at Stress: Humour in Times of Change
We Are ALL in This Together
Helping Each Other to Provide WOW Service
It’s on Me … If It’s to Be, It’s Up to Me.
How to Transform and Shape Your Workplace Culture into Something Better
Winning Hearts and Minds through Transformative Leadership
Assertive Communication: Balancing Assertiveness with Respect
Inspired Leadership: Motivating Your Team to Bring Their Best to Work
Greater Employee Engagement: Pathways to Ensuring Positive Attitudes and Sustainable Morale
Building the Winning Team: A Guide to Hiring, Training and Keeping Great Employees
Leadership in Changing Times
Identifying, Refining and Adapting Your Leadership Style
Investing in You: Examining Your Wellness Strategies
Communication “Toolbox”: Strategies for Communicating Effectively, Assertively and Clearly
How to Motivate Yourself to Stay Positive, Focused and Energized
In Service to Others…Collaborating to Deliver Exceptional Service
Improving Communication and Employee Engagement
Laughing at Stress: Humour in Times of Change
Leading Employees with Heart
Leaders Guide to Building Workplace Communication
Leading Motivating Communicating
Making A Difference Everyday: Communicating, Collaborating and Working as A Team
Privilege of Leadership: Ten Soft Skills and Tools that Engage, Inspire and Connect

Time, Task Management / Work and Life Balance

Achieving Balance: Achieving a Work / Life Balance
Investing in You: Examining Your Wellness Strategies
Jumping OFF the Treadmill: Life Changing Choices You Can Make
It’s About Time: Thirty Time and Task Management Tips
Sixty in Sixty: Sixty Time/ Task and Life Management Tips
Stress Survival Kit

Understanding People

Workplace Personalities and How to Work with Them
Building Effective Workplace Relationships



Volunteer Appreciation

A Heartfelt Thanks
…And Other Duties as Assigned
Another Bad Hair Day: How to Roll with Life's Ups and Downs and Come Out A Success
Eight Magic Choices of a Fulfilling Life
Ode to Those Who Volunteer
Making A Difference: Celebrating & Recognizing the Value of Volunteerism & Contribution
Making A Difference…When A Difference Counts the Most
Power of Positivity and Uplifting Spirits
The Sweetest Things in Life
Volunteers Are Our Greatest Natural Resource
Volunteerism: A Celebration of Life




Volunteer Leadership and Administration

Protect Your Reputation: Ensuring Great Volunteers Act Accordingly in The Eye the Public
Appreciating and Guiding Your Aging Volunteers
Motivating and Rewarding Your Volunteers on a Tight Budget
Recruiting, Training and Retaining Your Volunteers
Effectively Interviewing Volunteers
Dealing with Difficult People: Seven Simple Steps to Success
Art of Delegation: How to Delegate Responsibility with Respect to Your Volunteers
Making Meetings Work: How to Organize and Conduct Effective, Productive Meetings
Effective Volunteer Leadership: Making the Most of Your Most Valuable Asset
Empowering Success: Training, Coaching and Evaluating Your Volunteers

Workplace and Organizational Tools

Leading Effective Meetings
Timely Tips ... For the Very, Very Busy
SMART Way to Goal Setting and Personal Achievement